INSTRUCTIONS FOR
BUSINESS USERS

There are a couple of settings that will make Safe Waiting Room work more effectively. 

CHECK-IN POPUP BOX

COMPUTER SETTINGS
When people check in there is supposed to be a popup notification on the lower right. If this is not showing you will need to access your COMPUTER or TABLET SETTINGS and change the following in NOTIFICATIONS & ACTIONS below.

CHECK IN SOUND 

BROWSER SETTINGS
If the BELL ICON on the lower right of your company's waiting room is RED you will manually need to set your browser settings to allow sound check-in notifications. See the instructions below.

EDGE BROWSER
Settings 

When in your waiting room if the BELL ICON ON THE LOWER RIGHT IS RED you need to manually set up NOTIFICATIONS for Safe Waiting Room to work properly. 

  • Click the THREE DOTS at the top right in your browser to the right of the internet address box- RED SQUARE.
  • Click SETTINGS - RED SQUARE.
  • SCROLL RIGHT to go to next screen capture.
  • In SETTINGS click COOKIES AND SITE PERMISSIONS - RED SQUARE.
  •  SCROLL RIGHT to go to next screen capture.
  • In Cookies and Site Permissions click the SITES PERMISSIONS/ALL SITES arrow - RED SQUARE.
  • SCROLL RIGHT to go to next screen capture.
  • This will bring up Site Permissions for all websites and you need to SCROLL DOWN TO find the SAFE WAITING ROOM listing.
  • SCROLL RIGHT to go to next screen capture.
  • After you scroll down and find the Safe Waiting Room website listing - RED SQUARE -  CLICK THE ARROW ON THE RIGHT.
  • SCROLL RIGHT to go to next screen capture. 
  • There will be a number of different Site Permissions for Safe Waiting Room so you need to SCROLL DOWN TO FIND NOTIFICATIONS - Red Square - and select ALLOW.
  • After doing this you can close the three dot browser settings by CLICKING ON THE THREE DOTS at the top to the right of the website address bar.
  • SCROLL RIGHT to go to next screen capture. 
  • After closing the settings you should be back in your waiting room. If not re-login to your waiting room.
  • To the left of the website address is a SMALL LOCK ICON - RED SQUARE . Click that Icon and a box will appear that has NOTIFICATIONS - RED SQUARE - as an option.
  • If it is not set to ALLOW please SET NOTIFICATIONS TO ALLOW in that box.
  • SCROLL RIGHT to go to next screen capture.
  • Once the notifications are set to ALLOW then the BELL ICON - RED SQUARE - at the lower right on your waiting room should turn green. If it is not green PRESS THE REFRESH CIRCLE FOR THE WEBSITE PAGE.
  • From this point forward you will get both an AUDIO SOUND and a POP UP BOX NOTIFICATION ON THE LOWER RIGHT ON YOUR SCREEN.


YOU HAVE COMPLETED THIS CHANGE


CHECK-IN SOUND
Written Instructions

When in your waiting room if the BELL ICON ON THE LOWER RIGHT IS RED you need to manually set up NOTIFICATIONS for Safe Waiting Room to work properly. 

1

  • Click the THREE DOTS at the top right in your browser to the right of the internet address box.
  • Click SETTINGS. 

2

  • In SETTINGS click COOKIES AND SITE PERMISSIONS. 

3

  • In Cookies and Site Permissions click the SITES PERMISSIONS ALL SITES arrow.

4

  • This will bring up Site Permissions for all websites and you need to SCROLL DOWN TO find the SAFE WAITING ROOM listing.

5

  • After you scroll down and find the Safe Waiting Room website listing CLICK THE ARROW ON THE RIGHT.

6

  • There will be a number of different Site Permissions for Safe Waiting Room so you need to SCROLL DOWN TO FIND NOTIFICATIONS and select ALLOW.
  • After doing this you can close the three dot browser settings by CLICKING ON THE THREE DOTS at the top to the right of the website address bar.

7

  • After closing the settings you should be back in your waiting room. If not re-login to your waiting room.
  • To the left of the website address is a SMALL LOCK ICON. Click that Icon and a box will appear that has NOTIFICATIONS as an option.
  • If it is not set to ALLOW please SET NOTIFICATIONS TO ALLOW in that box.

8

  • Once the notifications are set to ALLOW then the BELL ICON at the lower right on your waiting room should turn green. If it is not green, PRESS THE REFRESH CIRCLE FOR THE WEBSITE PAGE.
  • From this point forward when using Safe Waiting Room you will get both an AUDIO SOUND and a POP UP BOX NOTIFICATION ON THE LOWER RIGHT ON YOUR SCREEN.

CHROME BROWSER / BELL ICON
Written Instructions 

When in your waiting room if the BELL ICON ON THE LOWER RIGHT IS RED you need to manually set up NOTIFICATIONS for Safe Waiting Room to work properly. 

  1. On your computer, open Chrome.
  2. At the top right, click the three dots and scroll to  Settings.
  3. Click Privacy and Security >Site Settings >Notifications.
  4. Allow a site: 
    • Next to "Allowed to send notifications," click Add
    • Enter the site's web address. 
    • Click Add.

FIREFOX BROWSER / BELL ICON
Written Instructions 

When in your waiting room if the BELL ICON ON THE LOWER RIGHT IS RED you need to manually set up NOTIFICATIONS for Safe Waiting Room to work properly. 

  1. Open your waiting room.
  2. At the top right click the THREE LINES to the right of the website address box.
  3. Click SETTINGS near the bottom of the list.
  4. Click PRIVACY AND SECURITY in the box on the LEFT
  5. Scroll down a good amount to get to PERMISSIONS
  6. Under PERMISSIONS you will see NOTIFICATIONS listed in the box. Click the SETTINGS BUTTON for NOTIFICATIONS.
  7. You will see a list of websites that are requesting that notifications should be allowed. One or more of those websites will be Safe Waiting Room. Set all listings of notifications for SAFE WAITING ROOM to ALLOW.
  8. Make sure and PRESS THE SAVE BUTTON!!!
  9. Close the settings for Firefox and get back to your waiting room. You may need to re-login to your waiting room.
  10. Once in your waiting room if the BELL ICON IS GREEN on the lower right you are all set. If not, press the refresh CIRCLE icon in the web browser to refresh the page.
  • From this point forward when using Safe Waiting Room you will get both an AUDIO SOUND and a POP UP BOX NOTIFICATION ON THE LOWER RIGHT ON YOUR SCREEN.